If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if you can't connect to a cellular network or cellular data, learn what to do.

Check your coverage area

  • Brand sure that yous're in an area with cellular network coverage.
  • Plough cellular information off then back on over again. Go to Settings, then tap Cellular or Mobile Data. If you're using your iPad, you lot might see Settings > Cellular Information.
  • If you're traveling internationally, make sure that your device is set upwardly for data roaming. Go to Settings > Cellular > Cellular Data Options > Data Roaming.
    Top part of an iPhone screen showing cellular settings

If you're on AT&T's 3G network

AT&T is phasing out their 3G network. If you run across No Service in the status bar of your device and you have an iPhone 5s, iPhone 5c, or earlier or an iPad 2 Wi-Fi + Cellular or earlier, contact your carrier to discuss your options. If you lot accept an iPhone six or subsequently or an iPad (3rd generation) or later, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Go to Settings > Cellular. And then:
    • For iPhone, tap Cellular Information Options, and so plough on Enable LTE.
    • For iPad, turn on LTE.

If you nonetheless see No Service later following these steps, contact your carrier.

iPhone and iPad devices that support 5G networks are not affected by the phasing out of 3G networks.

Restart your iPhone or iPad

Check for a Carrier Settings update

To manually bank check for and install a carrier settings update:

  1. Brand sure that your device is continued to a Wi-Fi or cellular network.
  2. Tap Settings > Full general > Almost. If an update is available, you'll see an option to update your carrier settings.
  3. To see the version of carrier settings on your device, tap Settings > Full general > About and await adjacent to Carrier.

If you insert a new SIM carte into your iPhone or iPad, you demand to download the carrier settings for your new carrier.

Take out the SIM card

After removing the SIM card, put it back in.

  • If the SIM card is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM carte.
  • If yous transferred your SIM card from another device, enquire your carrier if your SIM card works with your iPhone or iPad.

Learn more near removing your iPhone SIM card or iPad SIM card.

Reset your Network Settings

Become to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This likewise resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used earlier.

Update your iPhone or iPad

Contact your carrier

Problems with your carrier or account might affect your service. Contact your carrier to:

  • Verify that your business relationship is active and in adept standing.
  • Make sure that there are no outages in your area.
  • Cheque that your device isn't blocked from receiving cellular services and is ready up with the right data plan.

Simply your wireless carrier tin can access and manage details about your account:

  • iPhone wireless carriers
  • iPad wireless carriers

Get more help

If your carrier confirms that there'south no consequence with your account or network, only you lot still tin can't connect to a cellular network, contact Apple Support.

If y'all run across an alert next to No Service, learn what y'all tin exercise.

Published Date: